99.9% monthly uptime on Enterprise tier with uptime credits when the target is missed. View pricing tiers →
Services
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OperationalTrust API Partner verification + signed responses
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OperationalVerified Inventory API Shelf-snap inventory data + nearby search
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OperationalConnect API Partner catalog sync + signed webhooks
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OperationalVerified Delivery Proof Signed last-mile delivery records
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OperationalPartner Dashboard partner.snapact.io workspace + catalog tools
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OperationalRider Portal rider.snapact.io profile + payouts + dispatch
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OperationalBuyer Mobile App Camera scan + escrow checkout + delivery tracking
Incident history
No incidents reported in the last 90 days. When an incident occurs, it appears here with timeline, affected services, and root-cause summary within 24 hours of resolution.
Get notified
Subscribe to operational notices. We send a short email when an incident starts, when status changes, and when it's resolved. Maintenance windows announced at least 72 hours in advance for paid tiers.
Service commitments
Acknowledgement within 15 minutes for active outages. Initial root-cause summary within 24 hours of resolution. Post-mortem within 7 days for any P0/P1 incident.
Found a bug or seeing degraded behaviour we haven't flagged? Email support@snapact.io with the request ID — it's in every API response.